Shipping Policy

Effective Date: 05/08/2026

At Made For You Co, every order is carefully created, packaged, and prepared with attention to detail. As our products are personalised and made to order, processing and delivery timeframes may vary depending on the item, order requirements, and current workload.

Processing Times

All physical products are handmade and created after your order has been confirmed.

Processing times will vary depending on:

Product type
Design complexity
Quantity ordered
Current order volume
Event deadlines

Estimated timeframes will be communicated during the ordering process.

We recommend placing orders well in advance of your required date, particularly for weddings, events, and milestone celebrations.

Please contact us before placing your order if you have a specific deadline to ensure we can accommodate your timeframe.

Shipping Within Australia

Made For You Co offers shipping Australia-wide for eligible physical products.

Shipping costs will be calculated based on:

Product size and weight
Delivery location
Shipping provider rates

Once your order has been dispatched, you will receive tracking details where available.

Please note that delivery timeframes provided by shipping providers are estimates only and may be affected by circumstances outside of our control, including delays, weather events, peak periods, or courier disruptions.

Local Pickup

Local pickup is available from Hervey Bay, Queensland.

Pickup details, including location and collection times, will be provided once your order is complete and ready for collection.

Customers are responsible for collecting their order within the agreed timeframe.

Digital Products

Digital products, including downloadable files or digital designs, do not require shipping.

Once payment has been confirmed, digital products will be provided through the delivery method outlined at the time of purchase.

Due to the nature of digital products, customers are responsible for ensuring they provide accurate contact details and have the appropriate software or equipment required to access and use the files.

Incorrect Delivery Information

Customers are responsible for providing accurate delivery and contact information at the time of purchase.

Made For You Co is not responsible for delays, additional costs, or lost deliveries resulting from incorrect information provided by the customer.

Damaged or Missing Orders

We take great care when packaging your order. If your item arrives damaged or there is an issue with your delivery, please contact us as soon as possible after receiving your order.

Please provide:

Your order details
Photos of the item and packaging
Details of the issue

We will assess the matter and work with you to resolve it.

Contact Us

If you have any questions regarding shipping or delivery, please contact:

Made For You Co
Email: maddie@madeforyouco.com.au

Nothing in this policy excludes, restricts, or modifies any rights you may have under the Australian Consumer Law.